This December, First Rate Field Services reached a milestone birthday, 10 years old. As for most companies, this is a big deal, a decade of learning, growing, and creating to cement ourselves as a great mortgage field services partner for our clients as well as a great and wholesome place to work for our team members.
There are a lot of things that set companies apart from one another but it is also important to note that a significant amount of credence is given to steady names that remain and grow in business. When companies can make it through the ups and downs of market shifts without a drastic amount of recalibration or shapeshifting, it is an admirable and impressive feat that needs to be lauded. In 10 years of business, First Rate has gone from home-garage to high-rise, reaching millions in revenue, and building partnerships with some of the biggest names in banking and mortgage servicing all while maintaining a steady hand and a great product.
Today, as we start a new decade the housing market is healthy and vacant property volumes, are down 22% since 2016. As we enter into First Rate’s second decade in business we continue to focus on operational structure and asset management accountability as well as technology development with a proactive mindset to always delivering the best possible product.
That proactive attitude is what has been the driving force of our company over the last 10 years, truly understanding and embracing the foreclosure process in both pre-sale, post-sale, and REO. When Mark Klein founded the company 10 years ago, he did so from an operational position. He led and conducted crews in the field to truly understand and learn from the ground up as all leaders should. This starting position and his visionary ability to remain focused has enabled him to grow the company from local, to regional, and finally to a national footprint servicing many different client types.
Technology has been the next beast to conquer for Mark Klein and First Rate as we propel forward while much of the Industry uses its legacy technology systems. First Rate through its proactiveness in building, designing, and funding new technology has been able to enhance its product lines and delve deeper into the gig economy and financial service solutions. We look forward to the next 10 years and thank everyone who has helped get us to where we are today.